Exchange and Refund

Return and Refund

How do I return Cadal Force?

  • If you would like to exchange or return your order online, please enter your details and order number  above and click ‘Submit’
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved

What items are returnable?

You can return your Cadal Force within 7 days of receipt of your shipment.

  • They must be in original condition
  • They must be unworn, and 
  • In their original packaging

Free gifts, sale or promotional items are not returnable!

Are there any charges for return? 

  • You will be liable for the charges of returning your parcel to our online location.
  • We can also arrange to collect your Cadal Force from you for a R150 return fee. 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, or we will process a refund to your bank account within 10 working days
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